Company shall collect personally identifiable information, including but not limited to name, physical
address, email address, telephone number, credit card information and other personal information
(collectively, "PII"), from Customers when initiating service and in connection with the provision
or marketing of products and services. This information is delivered to the retail electric provider
that you have chosen. Company may collect PII from visitors in connection with any visit to our web
sites, any communication about our services and products or other transactions or interactions with
Company may also collect non-personally identifiable information from customers and visitors regarding usage of our services or our web site ("Non-PII"). Non-PII may include web site pages viewed, time spent using certain services, demographic data, cookies and other information which does not specifically identify any one individual.
You may stop or restrict the placement of cookies on your computer, including third party cookies, or flush them from your browser by adjusting your web browser preferences, in which case you may still use our web site, but it may interfere with some of its functionality.
Company believes that Spyware is a threat to consumer privacy and a consumer's experience online. Therefore, we forbid any Company employee, agent, partner, affiliate or contractor from intentionally deploying or using Spyware (as defined in this policy) on behalf of Company. Spyware refers to any executable software application that is installed on a user's personal computer and covertly gathers and transmits PII through the user's Internet connection without the knowledge or consent of the user. Cookies are not considered Spyware. Spyware may gather PII, such as e-mail addresses and credit card information, and may even alter personal computer settings. Intentional use of Spyware by any Company employee, agent, partner or affiliate on Company's behalf will not be tolerated and will be considered grounds for dismissal, contract termination and/or loss of payment.
Company will use PII (1) to market products and services to customers and visitors that Company believes
may be of interest to them, (2) to provide services and products requested by customers and visitors
and (3) to enable its vendors and contractors to provide and assist Company in the marketing and
provision of such services and products to Company, customers or visitors. However, we will not share
your credit card information with any third parties unless they are involved in processing payments
for services that you have purchased from Company. Company only works with partners whom we believe
maintain high standards with respect to privacy and consumer rights.
Company may also use and disclose PII to investigate and help prevent potentially unlawful activity or activities that threaten the integrity of our service or network, to investigate fraud or violations of our Terms of Service, as required by courts or administrative agencies or in connection with a sale, merger or reorganization of Company's business.
Non-PII may be shared with any number of third parties by Company.
Company has invested and deployed a wide variety of technology and security features to make reasonable efforts to ensure the privacy of information on its network. In addition, Company has implemented operations guidelines to ensure customer and visitor privacy is safeguarded at every level of its organization. Company will continue to revise policies and implement additional security features as new technologies becomes available. However, no system or service can give a 100% guaranty of security, especially a service that relies upon the public Internet. Therefore, you acknowledge the risk that third parties may gain unauthorized access to your information when using our services.
Subject to certain security requirements, Company will do its best to honor requests from customers for account information, for example, name, address, company, or billing information. The customer is responsible for ensuring that the information on file with Company is current and accurate.
Our service may contain links to other web sites and services not maintained by Company. In addition,
other web sites and services may also reference or link to Company. We encourage you to be aware when
you leave our service, or surf the Internet, and to read the privacy statements of each and every web
site and service that you visit. We do not endorse, screen or approve, and are not responsible for
the privacy practices or the content of, such other web sites and services.
We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time by posting such changes here. You should review this policy regularly for changes. However, if at any time in the future we plan to use PII in a way that differs from this policy, we will post such changes here and provide you the opportunity to opt-out of such differing uses. Your continued use following the posting of any changes to this policy means you accept such changes.